All orders will be processed within 2-7 days from date of purchase. Once your order is packed, you will receive a shipping confirmation email with tracking number.
Estimated Delivery Time:
- Hong Kong: 1-2 working days
- Asia (incl. Macao, Taiwan, Singapore, Malaysia, Vietnam, Thailand, Philippines, Japan, South Korea): 2-5 working days
- United States: 5-9 working days
- Canada: 7-14 working days
- Europe (incl. UK, Germany, France, Italy, Spain): 7-14 workding days
- Australia & New Zealand: 7-14 working days
Returns & Exchanges
We want you to love what you ordered. If you're not happy with the purchase for any reason, we offer a 15-day return or exchange from the date you receive your order.
Items must be returned unused, in original condition with all packaging intact
Return shipping is the customer's responsibility — we recommend a trackable method
Worldwide Shipping
All orders will be processed within 2-7 days from date of purchase. Once your order is packed, you will receive a shipping confirmation email with tracking number.
Estimated Delivery Time:
- Hong Kong: 1-2 working days
- Asia (incl. Macao, Taiwan, Singapore, Malaysia, Vietnam, Thailand, Philippines, Japan, South Korea): 2-5 working days
- United States: 5-9 working days
- Canada: 7-14 working days
- Europe (incl. UK, Germany, France, Italy, Spain): 7-14 workding days
- Australia & New Zealand: 7-14 working days
Returns & Exchanges
We want you to love what you ordered. If you're not happy with the purchase for any reason, we offer a 15-day return or exchange from the date you receive your order.
Items must be returned unused, in original condition with all packaging intact
Return shipping is the customer's responsibility — we recommend a trackable method
Warranty & Care Instructions
We want you to be wearing our jewelry everyday and love them for years to come.
Warranty
We offer 1 year warranty to all our standard jewelry if they were found tarnished and 2 year warranty to all our fine jewelry items.
Please note the warranty does not cover general wear, damage caused by accident, misuse, neglect or failed repair attempts. The warranty does not cover purchases made using online auction sites or other unauthorized resellers.
Care Instructions
Although most of our pieces are tarnish-resistant, we'd still highly recommend you to avoid water, perfume, lotions, and harsh chemicals around them.
If your pieces get wet, wipe it dry as soon as possible.
For pieces with Moissanite, you can clean the stone gently with mild soap, warm water, and a soft brush, then dry with a lint-free cloth.
Store sterling silver jewelry separately in a dry pouch or jewelry box.
We want you to be wearing our jewelry everyday and love them for years to come.
Warranty
We offer 1 year warranty to all our standard jewelry if they were found tarnished and 2 year warranty to all our fine jewelry items.
Please note the warranty does not cover general wear, damage caused by accident, misuse, neglect or failed repair attempts. The warranty does not cover purchases made using online auction sites or other unauthorized resellers.
Care Instructions
Although most of our pieces are tarnish-resistant, we'd still highly recommend you to avoid water, perfume, lotions, and harsh chemicals around them.
If your pieces get wet, wipe it dry as soon as possible.
For pieces with Moissanite, you can clean the stone gently with mild soap, warm water, and a soft brush, then dry with a lint-free cloth.
Store sterling silver jewelry separately in a dry pouch or jewelry box.
